Have you heard about Google my Business and are you worried about what impact it may have on your existing Google+ Local listing? In short, there is no major need for concern but if you want to know more about Google my business vs Google + Local and the advantages (and disadvantages) of one over the other then read on.
The history behind the changes of Google places to Google+ local to Google my business is long and complex. If you want the detail it is available in this excellent post from WrightIMC so I don’t intend to cover it here. All I cover are the key features of Google my business and how it differs from Google+ Local.
For any business with a local customer base Google My Business is a powerful promotional tool. You can read more about its benefits here but in summary it offers:
– A presence on Page 1 Google (location based).
– A products and services showcase.
– Increased credibility.
Often a small local business can dispense with the need for a business website altogether. All they need is a Google My Business page.
The major change is to the dashboard. It is now much easier to update the primary company contact information. The addition of an Insight, Reviews, Analytics, You Tube and Adwords box delivers all key data in one place.
The new Insights box allows you to track engagement with your Google My Business page by visibility, engagement and audience in some detail. However, the reviews box is perhaps even more powerful for any business with a local customer base. Reviews and testimonials are a powerful promotional tool when trying to distinguish a business from the competition in a crowded marketplace.
The reviews box shows you your Google reviews and where other reviews for your business have originated from around the web. The analytics show the number of reviews and (crucially) the average rating on Google. Potential customers may quickly use this rating to check your business against the competition in the 7 pack. It is also thought to influence Google on their decision to display your listing (or not)
The other boxes are optional to an extent. If enabled, the key stats from the Google Analytics account attached to your website will display in the analytics box. The stats from your You Tube account, if enabled, will show in the next box, followed by the key stats from the Adwords account associated with your website, if you have one.
The move to Google Your Business then has simply tidied up some of the long standing mess associated with the move from Google Places to Google+ local and delivered a more user friendly dashboard. The long standing benefits of a Google My Business account to small business with a local customer base remains unchanged.